Sorry we no longer repair fake irons due to the time it takes to diagnose and repair problems with them, If you send us a FAKE iron we will contact you about return/disposal, please check our Fake guide lower down.

Send your GHD’s to.

Webinfusion Ltd
36 Churchill Rd
Exmouth
Devon
EX8 4DN



To Send your GHD’s to us Just wrap them in some bubble wrap and place in a jiffy bag or in a suitable box.
We recommend you use a 1st class recorded service or similar to send your GHD's to us and this is not covered in the repair cost, the return postage is covered and is via the service you select at checkout.
Please state your Order No, Address and a brief description of fault(s) when sending your GHD’s or use our repair form from here - Download

FAKE IRONS

There are a lot of FAKE Irons around, normally models 4.0 - 4.2 and in all colours. If you send us one of these fakes we will contact you about return/disposal, if you want your Fake iron returned we will credit back your repair cost minus £5 to cover the return postage/packaging or you can have a full refund if we dispose of your Fake iron.

Ways to spot a FAKE

Fake irons may have 1 or more of the following, an original will have none of them.

1. The mains cable is round.
2. There is a QC sticker over the bottom plate back screw.
3. The code is not excepted if you try to register it on the GHD site.
4. Removal of the hinge covers doesn’t show a cross head screw on both sides.
5. The serial number on the iron is one of the following.